0.0 - 31.0 years

1 - 2 Lacs

Jawahar Nagar, Jalandhar

On-site

Product Information: Answering questions, providing product specifications, and helping customers make informed purchasing decisions. Consultation: Assisting potential customers in choosing the best product or service based on their needs. 2. Sales Support Order Assistance: Helping customers with placing orders, offering product recommendations, or managing payment issues. Promotions & Discounts: Guiding customers through promotional offers or loyalty programs. 3. Post-Sales Support Troubleshooting & Issue Resolution: Addressing any problems that arise with the product or service after purchase, such as defects, installation issues, or misunderstandings. Returns & Exchanges: Helping customers with the process of returning or exchanging products that don't meet expectations or are faulty. Customer Education: Offering guidance on how to use or get the most out of the product/service. 4. Ongoing Customer Relationships Feedback & Surveys: Gathering customer feedback to improve products, services, and the overall customer experience. Loyalty Programs & Follow-ups: Engaging customers after the sale with loyalty programs, newsletters, or satisfaction follow-ups. Core Elements of Customer Service: Responsiveness: Timely replies to customer inquiries or issues. Empathy: Understanding and addressing the customer’s concerns with care. Problem-Solving: Finding effective solutions to customer issues, whether that’s a replacement, refund, or assistance with troubleshooting. Clear Communication: Using language that’s easy to understand and ensuring customers are kept informed throughout their journey. In essence, customer service is all about building positive relationships, ensuring customer satisfaction, and fostering loyalty through consistent support and quality interactions. Is this the type of description you were looking for, or would you like something more specific?

Posted 4 months ago

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Social Media Specialist Apex Financial & Marketing Services

0.0 - 31.0 years

1 - 1 Lacs

Jawahar Nagar, Jalandhar

On-site

Posted 5 months ago

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Telesales Executive Apex Financial & Marketing Services

0.0 - 31.0 years

1 - 3 Lacs

Jawahar Nagar, Jalandhar

On-site

Job Title: Business Development executive 🏤 Company Name : Apex Financial & Marketing Services 📌 Location: Apex Finacial Marketing and services 2 parwana palace market garha road behind Hotel Kings, near bus stand jalandhar https://foursquare.com/v/64aa3e6fe251c853dff78fbd 💰 Salary : 10,000 - ₹ 15,000+ Incentives 📞 0181-4687777 Reply 'Yes' to this message to know more Work from Office job only! Timing- 9:30 AM- 6:30 pm with Sunday off Inside Sales Executive Best Regards, Please bring your resume and any relevant documents. No prior appointment needed - just walk in and we'll be happy to meet with you! Please visit the company website before directly coming for walk-in interview www.apexworld.com We look forward to seeing you !

Posted 8 months ago

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Back Office Executive Apex Financial & Marketing Services

0.0 - 31.0 years

1 - 2 Lacs

Jawahar Nagar, Jalandhar

On-site

Hiring for admin cum operation executive. Completely work from office job. Job Title: Operation Executive 🏤 Company Name : Apex Financial & Marketing Services 📌 Location: Apex Finacial Marketing and services 2 parwana palace market garha road behind Hotel Kings, near bus stand jalandhar https://foursquare.com/v/64aa3e6fe251c853dff78fbd 💰 Salary : 10,000- 15,000 and incentives from 5000- 50,000 📞 0181-4687777 Reply 'Yes' to this message to know more Work from Office job only! Timing- 9:30 AM- 6:30 pm with sunday off Minimum stability of job 2 years Best Regards, Please bring your resume and any relevant documents. No prior appointment needed - just walk in and we'll be happy to meet with you! Please visit the company website before directly coming for walk-in interview www.apexworld.com We look forward to seeing you !

Posted 8 months ago

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